I-QOO ityhila i-C6IL STOP SY STAMPY SETY INDLELA YOKUPHUNYEZWA KWENKCUKACHA YOKUGQIBELA: Isizukulwana esilandelayo soTekhnoloji ye-IVR

Kwixesha apho unxibelelwano olusebenzayo luyiParamount, i-QOOmo inemincili ukuze ibhengeze ukuqaliswa kwe-InnovativeInkqubo yokuphendula, ukuguqula indlela amashishini kunye nemibutho enxibelelana nabathengi kunye nabathengi. Le meko-ye-or-ubugcisaInkqubo yokuphendula ngelizwiyenzelwe ukulungelelanisa unxibelelwano, ukuphucula amava abathengi, kunye nokuphucula ukusebenza kakuhle kwamashishini ahlukeneyo.

Inkqubo yokuphendula ka-Qomo inikezela abasebenzisi ngamava angenamthungo. Ngokudibanisa itekhnoloji ye-Smart Ai, inkqubo yethu ye-IVR inokuphatha uluhlu lwemibuzo kunye nemisebenzi, ukuqinisekisa ukuba abathengi bafumana ulwazi oluchanekileyo kunye nenkxaso ngaphandle kwesidingo songenelelo lwabantu. Oku kungagcini kuphela ixesha labo bobabini abathengi kunye nabasebenzi kodwa kunciphisa iindleko zokusebenza kwamashishini.

IZIPHUMO EZIQHELEKILEYO zeNkqubo yeMgaqo kaQoomo:

1. Umnxeba we-SmartInkqubo yethu ye-IVR ngenzondelelo ithi iindlela ezinobuchule babiza amasebe afanelekileyo okanye kubameli abasekwe kwiimfuno zomthengi, ukuqinisekisa ukusonjululwa okukhawulezayo nefanelekileyo imibuzo.

2. Ukufumaneka kwe-24/7I-ACKICE YOKUFUNDA I-SCOCK-ICLOCK, inkqubo yokuphendula ye-Qoomo ivumela amashishini ukuba anike inkxaso kunye nolwazi kubathengi nangaliphi na ixesha, ukwandisa ulwaneliseko lwabathengi kunye nokunyaniseka.

3. Iimenyu ezifihlakeleyo: Imibutho ingenza ngokulula imenyu yabo ye-IVR ukuze ihambelane nentengiso yabo kunye neenjongo ezithile zenkonzo yabathengi, ukudala amava owobuqu ngenxa yabafowunelwa.

4. UKUHLAZIYWA KOKUFUNDA: Fumana ulwazi oluxabisekileyo kubathengi abathengi ngohlalutyo olunamandla kunye neempawu zokunika ingxelo, ukunceda amashishini achonga iindlela kunye nokuphucula ukuhanjiswa kweenkonzo ngokuhamba kwexesha.

5. Inkxaso yeelwimi ezininzi: Kwihlabathi lethu lehlabathi, lenkqubo yokuphendula ka-Qomo ibandakanya inkxaso yeelwimi ezininzi ukuze umntu afumane isiseko sabathengi abahlukeneyo, ekwandisa ukufikeleleka kunye namava abasebenzisi.

Inkqubo yokuphendula ka-Qomo ilungele amacandelo ngamacandelo, kubandakanya ukhathalelo lwempilo, imali, intengiso kunye nemfundo. Ukusuka kwiShedyuli yokuqeshwa kwezempilo ukubonelela ngohlaziyo lwe-odolo kwintengiso, le nkqubo ye-IVR inokulungelelaniswa ukuba ifezekise iimfuno zawo nawuphi na umbutho, esenza sisixhobo esibalulekileyo kwindawo ekhawulezayo.